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Version: Canary 🚧

Migrating from NOTIFY_USER to dedicated events

Starting from Saleor 3.16, the NOTIFY_USER webhook event will be deprecated. If your app uses this webhook, you should migrate to dedicated webhook events. The following is a list of webhook events that replace specific notifications. All webhook events that replace NOTIFY_USER support subscription queries, which allow you to define the payload you want to receive for your notifications.

The table below shows sub-types of NOTIFY_USER events (represented as the notify_event field in the legacy payloads), their GraphQL subscription replacements, and the Saleor version in which they were or will be introduced.

NOTIFY_USER eventSubscriptionSaleor version
ACCOUNT_CHANGE_EMAIL_CONFIRMAccountEmailChanged3.15
ACCOUNT_CHANGE_EMAIL_REQUESTAccountChangeEmailRequested3.15
ACCOUNT_CONFIRMATIONAccountConfirmationRequested3.15
ACCOUNT_DELETEAccountDeleteRequested3.15
ACCOUNT_PASSWORD_RESETAccountSetPasswordRequested3.15
ACCOUNT_SET_CUSTOMER_PASSWORDAccountSetPasswordRequested3.15
ACCOUNT_SET_STAFF_PASSWORDStaffSetPasswordRequested3.15
ACCOUNT_STAFF_RESET_PASSWORDStaffSetPasswordRequested3.15
CSV_EXPORT_FAILEDProductExportCompleted, GiftCardExportCompleted3.16
CSV_EXPORT_SUCCESSProductExportCompleted, GiftCardExportCompleted3.16
INVOICE_READYInvoiceSent3.2
ORDER_CANCELEDOrderCancelled3.2
ORDER_CONFIRMATIONOrderCreated3.2
ORDER_CONFIRMEDOrderConfirmed3.2
ORDER_FULFILLMENT_CONFIRMATIONFulfillmentCreated3.4
ORDER_FULFILLMENT_UPDATEFulfillmentTrackingNumberUpdated3.16
ORDER_PAYMENT_CONFIRMATIONOrderFullyPaid3.2
ORDER_REFUND_CONFIRMATIONOrderRefunded3.14
SEND_GIFT_CARDGiftCardSent3.13
STAFF_ORDER_CONFIRMATIONOrderCreated3.2

To migrate to new events, you need to create new webhooks in Saleor and provide subscription queries for the events you want to receive.

Payload changes​

Some fields that were available in the NOTIFY_USER payload are not available in subscription payloads of the new events:

  • domain - the domain of the Saleor instance, can be fetched from the API using the shop query.
  • site_name - same as above.
  • logo_url - if needed, apps should handle providing the logo URL themselves.

Deprecation of the externalNotificationTrigger mutation​

Starting from Saleor 3.16, the externalNotificationTrigger mutation will be deprecated. Apps that send custom notifications should implement their own logic for this purpose.


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