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Version: 2.11

Shipping Methods

Defining shipping zones#

On this page you can manage how you ship out orders. The Shipping Methods section contains two main cards: Shipping By Zone and Configuration.

Shipping zones

Weight configuration#

You can choose metric or imperial weight units as the default in which your store will display products. In the Configuration card on the right, click on the triangle in the Shipping Weight Unit field to choose between grams (G), kilograms (KG), pounds (LB) and ounces (OZ) as your default weight measurement.

How to#

How to add a shipping zone and assigning countries#

Shipping Zones define the cost of shipping in different areas of the world. Collecting countries together in zones allows you to assign the best shipping and delivery options for customers.

Click Add Shipping Zone in the top right corner of the Shipping by Zone card. Add the name of the shipping zone then click Assign Countries and use one of the three options in the pop-up window that appears:

  1. In the Search Countries section at the top, you can search specific countries by name and assign them to the shipping zone
  2. The Quick Pick section is an option that allows you create a shipping for all unassigned countries. This is a useful option for defining a final ‘Rest Of The World’ shipping zone to guarantee global coverage
  3. Scroll through the Countries A to Z list and assign countries using the checkboxes

Click Assign to confirm your selection.

How to remove shipping zones and countries#

You can remove individual shipping zones by entering the zone from the list and clicking Remove in the footer. To remove multiple zones, click the checkboxes on the main list and then confirm using the trash can icon that appears above the list.

Remove countries from a shipping zone using the trash can icon next to the country name when you enter a specific zone from the main list.

How to add shipping rates#

Find rates offered by couriers for the delivery of your goods and add them to your shipping zones. When your customers get to the checkout section of the store, they will be presented with these shipment options and prices.

Shipping options

There are two types of shipping:

  • Price-based shipping defines the cost based upon the value of goods. Can be used when the order price falls within a certain range. For example, from $0 to $50 - shipping method A, over $50 - shipping method B, etc.
  • Weight-based shipping defines cost by weight. Similar to the price based example.

These two methods cover most of the basic use cases, for example:

  • Listing several methods with different prices and shipping time for different countries.
  • Offering a free (or discounted) shipping on orders above certain price threshold.
  • Increasing the shipping price for heavy orders.

How to add a courier#

  1. Click Create Rate in the Price Based Rates card.

Adding courier

  1. Put the name of the courier in the Rate Name field.

  2. Define if there are minimum and/or maximum weight or price values put in place by couriers.

    • If there are no limitations, select the There are no value limits checkbox.

    • If there are limitations, input them into the fields as the value range. If you leave the minimum value empty, it means that there is no lower threshold. If you leave the maximum value empty, it means there is no maximum weight or price value.

Free or paid shipping#

If you offer free shipping, select the This is free shipping checkbox.

If shipping is charged, input the rate per weight unit in the currency field.

How to remove couriers#

Remove couriers from specific shipping zones by entering the zone and clicking the trash can icon next to the courier you want to remove.