Customers and Users Overview
Saleor distinguishes between two main types of users: Customers and Staff Users. Understanding these roles is key to managing access, responsibilities, and security in your store.
Customers​
Customers are people who use your storefront to purchase. They create their own accounts and interact with your products and services.
If a staff user places an order, they will also appear in the customers list.
- Learn more about managing account as customer.
- Learn more about managing customers.
Staff Users​
Staff Users are internal team members who manage your store, such as administrators, content editors, fulfillment staff, or support agents. Staff accounts have elevated access and can be assigned specific permissions.
- Learn more about Staff Users.
Permissions and Groups​
Staff permissions control what actions users can perform and what data they can access. Permissions are assigned through groups, making it easy to manage roles for multiple users at once. For details, see the Permissions guide.