> Documentation index: [Saleor](/llms.txt) · [This section](/developer/llms.txt)
> Source: https://docs.saleor.io/developer/app-store/apps/stripe/problems

# Stripe App Dashboard Problems

The Stripe App uses the [App Problems API](/developer/extending/apps/developing-apps/apps-patterns/reporting-problems.md) to report operational issues directly to the Saleor Dashboard. When the app detects a configuration or integration problem, it creates a problem entry visible to store administrators — no log inspection or external monitoring needed.

info

This feature requires Saleor 3.22.36, for older versions this feature is disabled

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## How it works

The app monitors all webhook interactions — both from Saleor (charge, cancel, refund, initialize, process) and from Stripe — and reports problems when it encounters actionable errors.

In certain cases, app clears problems automatically (e.g. a problem related to specific config is dismissed once such config is removed). In other cases staff user can dismiss them manually.

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## Reported problems

| Problem | Trigger | Dashboard message |
| --- | --- | --- |
| Auth failure | Stripe restricted key is invalid or expired | Prompts user to update the restricted key |
| Permission error | Stripe restricted key lacks required permissions | Prompts user to verify key permissions |
| Webhook secret mismatch | Stripe webhook signature verification fails | Prompts user to recreate the configuration |
| Configuration missing | Stripe sends events for a deleted configuration | Prompts user to remove the orphaned webhook in Stripe Dashboard |
| Invalid payment method | Storefront uses an unsupported payment method | Prompts user to verify app docs and disable unsupported payment methods in Stripe |